Method is an independent, global innovation and design consultancy based in San Francisco with deep experience in strategy, user experience, and product, service, and brand design. Method has a strong track record of developing and designing innovative products and services for companies of all sizes in a diverse range of industries.

Method’s clients span from Fortune 500 companies like Samsung, Sony, Microsoft, Nokia, Time Warner, Gucci and the BBC to start-ups such as Boxee, Blurb, Aardvark, Asana, TED and Soft Kinetic. In addition to its San Francisco headquarters, Method has offices in New York and London. For more information on Method and a broader range of case studies, go to www.method.com.

Aardvark

Aardvark has introduced a whole new way to search - by utilising overlapping social graphs to find the person with the answer. In 2008, Aardvark's creators built a core product on a simple idea: enabling people to tap the knowledge and experiences of friends, and friends of friends.

Initially, Aardvark was available over e-mail, IM, Twitter and mobile, but it lacked a Web presence. Working closely with the Aardvark team, Method began by designing a clear, intuitive user experience that eliminated any confusion. Part of the solution was the use of prompts and simplified infographics, simply showing how Aardvark works and how to get the best results. Max Ventilla, Co-Founder of Aardvark, says this was the key to turning casual visitors into users: "It made sense to show people the kind of control they can have over their Vark experience." The site extends that experience with a host of new features, including the ability to listen and join in to the Q&A conversations of others.

By seamlessly bringing together millions of knowledge seekers and experienced hands, the Vark experience has been lauded for shifting the landscape of search. A mere 4 months after the website launch, Google acquired Aardvark for $50 million for the new breed of search Aardvark has created, capitalising on the power of social networks.

Boxee

As media rapidly moved online, Boxee saw a big opportunity in enabling people to access everything from a single location, TV or PC. The immediate goal was clear: establish and build the Boxee brand, and build an interface that would be able to deliver 'the best lean-back experience anywhere.'

Method started by creating a hip, playful visual aesthetic and applying it to an identity that would immediately establish and differentiate the brand. To promote consistency, Method developed standards for design type and colour, set rules for animating Boxee elements online, and communicated closely with industrial design partner, Astro Studios, to influence the design of Boxee hardware.

Then, Method designed the Boxee interface, allowing users to see and share photos, view content recommended by other users and friends, try popular content featured by Boxee, or turn to popular entertainment apps as Netflix, YouTube and Pandora. Perhaps most unique, the Boxee interface features a full set of social networking capabilities.

Method helped establish Boxee as a unique social entertainment aggregator. Today, it is one of the leading players in a hyper-competitive marketplace for over-the-top entertainment.

Autodesk

What happens when your biggest asset is also something of an obstacle? For Autodesk, the company that developed AutoCAD, that was a serious question. AutoCAD had become the dominant software in computer aided design, and a brand name far more prominent than the company behind it.

Method took command of key projects that shaped the Autodesk brand and enabled the company to pursue faster growth, including a brand platform redesign to promote and unify the company’s solutions and a web strategy to revolutionise engagement with Autodesk customers.

Patrick Newbery, Method’s Principal of Strategy, says the new corporate brand 'helped customers and investors see Autodesk for what it had become—a company with a family of integrated solutions. It made it much easier to connect the dots, and bring all of Autodesk’s assets to market.' Turning to the Web strategy, Method leveraged changes in Autodesk’s IT infrastructure to drive a more valuable, personalised, and longer lasting user experience. 'We essentially turned an IT integration strategy into a user experience strategy,' says Newberry of the platform and the more user-centric web properties it produced.

Autodesk is now the one of the largest software companies in the world, helping millions of architects, engineers and designers make, manage and market their work. Since the rebranding and launch of the web strategy, its products have increased share among customers and continued to make gains in new design markets.

TED

Among the world's leaders in their fields, no gathering is more revered than TED. Held globally, the conference is famous for bringing together top thinkers and artists around critical topics and fascinating themes.

For years, TED's acclaimed lectures and performances played to an exclusive audience. Only those privileged enough to secure an invitation could see them. In 2006, TED opened up with a series of acclaimed video podcasts, TEDTalks. The next leap forward was a website truly capable of becoming a champion of 'ideas worth spreading.' TED aimed to engage, entertain, enlighten and influence millions worldwide.

Method believed that their core offering remained in the TEDTalks and not in other features. David Lipkin, Principal at Method, explains: 'The content is what makes TED. It's totally unique, it's what people are looking for. So, we had to bubble it up to the top.' Users can shape their own menu by subject area and a unique set of ratings. The ratings, developed by Method, abandon the traditional five-star paradigm. Instead, viewers judge each TEDTalk according to a range of tangible descriptions, like 'inspiring,' 'beautiful' and 'informative.'

Method's strategy - letting the content shine - has been immensely successful. TED.com has become one of the most popular sites on the web, a channel known for some of the most sophisticated, thought-provoking content available. In the first year, page views soared to 46 million. Unique visits jumped an order of magnitude - to 15 million. TED.com has been recognised for its clarity and ingenuity, capturing Webby Awards for visual design, navigation and technological achievement. Most importantly, says curator Chris Anderson, it has accelerated the TED phenomenon: 'We've dramatically expanded our community to millions of knowledge seekers across the globe.'